Terms of Use

Terms of Use

Last Updated: November 2026

Welcome to antalyalionspark.com. This website is operated by Flywolf Travel Agency.

By accessing or using this website, you agree to these Terms of Use. Reservations are also subject to the Reservation Policy, applicable pre-contract information and the conditions stated in your booking confirmation.

1. Website Operator

Flywolf Travel Agency
Group A Travel Agency in Türkiye
TÜRSAB Licence No.: 11650
Address: Kadıpaşa Mah., Bostancıpınarı Cd. No: 3/D, 07400 Alanya, Antalya, Türkiye
Phone / WhatsApp: +90 532 392 67 63
Website: antalyalionspark.com

2. Website and Services

This website provides information and booking opportunities for tours, excursions, transfers, attraction visits, private tours and shared activities, including experiences related to Antalya Lion Park and other tourist attractions in the Antalya region.

The services included in each booking are those expressly stated in the selected package and booking confirmation. Photographs and general descriptions do not mean that every activity shown is included in every package.

3. Independent Agency Status

Flywolf Travel Agency is an independent travel agency. It is not the owner or operator of Land of Lions, Antalya Lion Park or other independently operated attractions featured on this website.

Attraction names, destination names and third-party trademarks are used solely to identify and describe the places and experiences offered.

Their appearance on this website does not imply ownership, official representation, partnership or endorsement by the relevant attraction unless expressly stated.

4. Acceptable Use

You must use this website lawfully. You must not:

Submit false, misleading or fraudulent enquiries or reservations.

Attempt to access restricted areas without authorization.

Interfere with the website's operation or security.

Introduce malicious software or misuse other users' information.

Copy or commercially exploit protected content without permission or another lawful basis.

Customers must provide accurate contact and booking information.

5. Reservations and Confirmation

Submitting an enquiry or booking request does not automatically confirm a reservation.

A reservation becomes confirmed when Flywolf Travel Agency issues confirmation and any required advance payment has been received.

Customers must review the tour description, inclusions, exclusions, participant requirements and pickup information before confirming their booking.

6. Prices and Payments

Prices depend on the selected service, date, participant details and transfer arrangements.

The total price, currency, included services and any mandatory additional charges will be communicated before booking confirmation.

Payment-on-the-day availability and advance payment requirements are explained in the Reservation Policy and confirmed during booking.

Optional activities, photographs, drinks and other extras are included only when expressly stated.

7. Cancellations, Refunds and Changes

Cancellation deadlines, advance payment conditions, refunds and booking changes are governed by the Reservation Policy and the conditions disclosed before the reservation is confirmed.

Requesting a change does not automatically amend or cancel a booking.

If different conditions apply to a particular service, they must be clearly communicated before booking. Conditions cannot be changed retrospectively to the customer's disadvantage.

8. Tour Information and Operational Changes

We make reasonable efforts to keep website information accurate and current. Availability, schedules and prices must be confirmed during booking.

Routes, pickup times and the order of activities may change where reasonably necessary because of weather, traffic, safety or operational requirements.

Significant changes and cancellations will be handled in accordance with the Reservation Policy and applicable consumer rights.

9. Attractions, Safety and Animal Experiences

Customers must follow the safety instructions and participation rules of the tour team and relevant venues.

Animal viewing, photography and interaction opportunities depend on availability, animal welfare, veterinary requirements, safety and venue rules.

Particular animals or interactions cannot be guaranteed solely because they appear in promotional material.

If an expressly included activity cannot be provided, customers should contact the agency for an appropriate solution. Mandatory rights relating to services not provided remain unaffected.

10. Intellectual Property

Website text, photographs, designs and other content are protected where applicable by intellectual property laws.

Content owned by Flywolf Travel Agency may not be reproduced, modified or commercially distributed without permission, except where permitted by law.

Third-party trademarks and content remain the property of their respective owners.

11. External Links and Third-Party Services

The website may contain links to external websites or services. Their content, privacy practices and terms are controlled by the relevant third parties.

This does not exclude any responsibility that Flywolf Travel Agency has under applicable law for the services it sells or arranges.

12. Privacy and Cookies

The processing of personal information is explained in our Privacy Policy. Information about cookies and similar technologies is provided in our Cookie Policy.

Accepting these Terms does not by itself constitute consent to optional marketing or non-essential cookies.

13. Responsibility and Consumer Rights

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted.

These Terms do not remove customers' statutory rights concerning non-performance, defective services, refunds or other mandatory consumer protections.

14. Applicable Law and Disputes

These Terms are governed by the laws of the Republic of Türkiye, without prejudice to mandatory consumer protections applicable to the customer.

Customers may submit complaints using the contact details above and may apply to competent consumer authorities, dispute resolution bodies or courts as provided by applicable law.

15. Updates and Contact

These Terms may be updated when website functions, services or legal requirements change.

Updates apply prospectively and do not alter confirmed bookings without a lawful basis or agreement.

For questions, please contact:

Flywolf Travel Agency
Phone / WhatsApp: +90 532 392 67 63
Website: antalyalionspark.com
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